If your question cannot be answered and you need individual support, you are welcome to use our interactive customer form . Just click here.
Support:
+49 (0) 89 24418362
If your question cannot be answered and you need individual support, you are welcome to use our interactive customer form . Just click here.
Shipping for Germany, Austria and Switzerland takes 1-2 working days. Within Europe, delivery takes about 3-6 days. Otherwise, delivery for international orders takes about 11 days.
For individually printed products, the delivery times stated on the respective product pages apply.
In Germany and Austria we deliver free of charge from an order value of 49 €.
With an order value of less than €49, we charge €6.90 in Germany and €4.90 in Austria for shipping costs.
In Switzerland we deliver free of charge from an order value of 175 €.
If the order value is less than €175, we charge €20 for shipping costs.
In Europe (excluding Germany, Austria, Switzerland), delivery is also free of charge for orders over €175. Below an order value of €175, the shipping costs are €19.90.
Outside of Europe, the shipping costs are €40.
Yes, you can track your shipment. After placing your order, you will receive an email with a tracking code that you can use to track your order online.
Yes, you can also have your delivery delivered to a Packstation. So you don't have to worry if you're not at home.
In this case, please contact us immediately so that we can fix the problem.