How much are the shipping costs?
Germany & Austria :
For orders over 49 € we deliver free of charge!
For orders under €49, we charge €4.90 for delivery within Germany .
Express shipping within Germany – next-day delivery, if ordered before 12 noon. €19.99
For Austria , shipping costs are €7.90.
Switzerland:
For orders over 175 € we deliver free shipping!
For orders under €175, we charge €14.90 shipping costs for deliveries to Switzerland.
Customs fees may apply.
Europe:
From 175 € net order value -> 0.00 € net shipping costs
Up to 175 € net order value -> 14.90 € net shipping costs
Shipping costs Rest of the World / International: 100 €
Please note that for some regions within Germany, an island surcharge applies due to special delivery conditions. This is in addition to the standard shipping costs of €19.90.
Different prices may apply for other countries.
Exact delivery times depend on the country – if you have any further questions, please contact us directly.
In the event that the item needs to be reshipped due to incorrect information provided by the customer, we reserve the right to subsequently charge a flat shipping fee of €4.99 / CHF10.00.
If an order with a value of more than €50 is returned to us in its entirety, we also reserve the right to subsequently charge a flat shipping fee of €4.99.
FAQs:
Can I follow the show?
Yes, you will receive an email with a tracking code after your order.
How long does shipping take?
Shipping for Germany, Austria and Switzerland takes 1-2 days.
Within Europe approximately 3-6 days and international orders can take around 11 days.
For individually printed products, the delivery times stated on the respective product pages apply.
Do you offer express shipping?
Yes, Express Shipping Germany - Next Day Delivery, if ordered before 12 noon for 19.99 €
Is it also possible to pick up the items from your warehouse?
Is the return of goods free of charge?
Can I have my order delivered to a Packstation?
Yes, you don't have to worry if you're not at home.
Do you offer express shipping?
Can I cancel my order?
Yes, just send us a short email to support@wisefood.eu and include your order number.📦 Your benefits:
- Free shipping from 49 € (as described above)
- No minimum order value
- Shipping in 1-2 days
- Free return shipping
- Sustainable range
- Climate-neutral shipping
