How much are the shipping costs?
Germany & Austria :
From an order value of 49 € we deliver free of charge!
With an order value of less than €49, we charge €4.90 for delivery within Germany .
Express shipping Germany - delivery the next day, if ordered before 12 noon. €19.99
Shipping costs for Austria are €7.90.
Switzerland:
We deliver from an order value of 175 € free shipping!
With an order value of less than €175, we charge €14.90 shipping costs for deliveries to Switzerland.
Customs fees may apply.
Europe:
From €175 net order value -> €0.00 net shipping costs
Up to €175 net order value -> €14.90 net shipping costs
Shipping costs Rest of the World / International: 100 €
Please note that there is an island surcharge for some regions within Germany due to the special delivery circumstances. This amounts to €19.90 in addition to the normal shipping costs.
Different prices may apply for other countries.
The exact delivery times depend on the respective country - if you have any further questions, please contact us directly.
In the event that it is necessary to send the goods again due to incorrect information provided by the customer, we reserve the right to subsequently claim a flat-rate shipping fee of €4.99 / CHF 10.00.
If an order with a goods value of more than €50 is returned to us in its entirety, we also reserve the right to subsequently charge a flat-rate shipping fee of €4.99.
FAQs:
Can I track the shipment?
Yes, you will receive an email with a tracking code after your order.
How long are the delivery times?
The delivery times for Germany, Austria and Switzerland are 1-3 days.
Within Europe approx. 3-6 days and international orders can take around 11 days.
For individually printed products, the delivery times stated on the respective product pages apply.
Do you offer express shipping?
Yes, express shipping Germany - delivery the next day, if ordered before 12 noon for €19.99
Is it also possible to pick it up from your warehouse?
Is the return of goods free of charge?
Can I have my order delivered to a Packstation?
Yes, you don't have to worry if you're not at home.
Do you offer express shipping?
Can I cancel my order?
Yes, just send us a short email to sales@wisefood.de and also mention your order number.📦 Your benefits:
- Free shipping from €49 (as described above)
- No minimum order value
- Only 1-3 days delivery time (as described above)
- Free returns
- Sustainable range
- Climate neutral shipping
