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returns

Is it possible to return the goods?

The cancellation policy applies to returns.

Please contact us directly via live chat (button bottom right) if you would like to return a product.

You will receive a return delivery note from us for the return shipment, which must be enclosed with your shipment. The return delivery note also includes the return address.

Return the goods to the following address:

Ohl Connect GmbH & Co. KG - C/O Wisefood
New Höltigbaum 6
D-22143 Hamburg

A notice:

Please note that for hygiene reasons, we cannot accept returns of opened packaging. This is because our products frequently come into contact with food.