To exercise your right of withdrawal, you must inform us (Wisefood Gmbh, support@wisefood.eu, telephone: +49 (0) 89 24418362) of your decision to withdraw from this contract by means of a clear statement (e.g. an e-mail). You can use the attached model withdrawal form for this purpose, but this is not mandatory.
You can find even more information about the cancellation in our cancellation policy .

Yes, you can easily exchange your products with us.

In the case of a return, the money will be transferred back to the specified payment account.

Unfortunately, printed products cannot be returned as they were custom-made. The products were therefore manufactured individually for you, which is why there is no right of withdrawal.
However, you have the opportunity to look at the products again before they are printed, which is how we want to make sure that you like the products 100%.